Shipping & Returns

Shipping Policy

We understand the importance of timely and reliable shipping. At Suprizz, we strive to ensure that your orders reach you as quickly and safely as possible.

Processing Time
Orders are processed within 1-2 business days after confirmation. Our team works diligently to prepare your items for shipment promptly.

Shipping Time
Delivery typically takes 3-7 business days, depending on your location. We use trusted carriers to ensure your package arrives in excellent condition.

Shipping Cost
Enjoy free shipping on all orders over $50. For orders under $50, shipping costs will be calculated at checkout based on weight and destination. Rest assured, we always aim to provide competitive rates.

Returns Policy

At Suprizz, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a hassle-free return process.

Return Period
We accept returns within 10 days of delivery. This allows you ample time to inspect your order and decide if it meets your expectations.

Condition
To qualify for a return, products must be unused, in their original packaging, and include all accessories. Please ensure the item is in the same condition as when you received it.

Process
To initiate a return, please contact our customer support team at suprizzelite@gmail.com. A member of our team will guide you through the return process and provide you with a return label if necessary.

Refunds
Once we receive the returned item and confirm it meets our return criteria, refunds will be processed to the original payment method within 3-5 business days. You can expect the funds to reflect in your account shortly after.

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Professional and Customer-Focused Approach

At Suprizz, we believe in providing a seamless shopping experience from start to finish. Our shipping and returns policies are designed to offer you peace of mind and convenience. Should you have any questions or need further assistance, our dedicated customer service team is always here to help. Contact us at suprizzelite@gmail.com, and we'll be happy to assist you.

Thank you for choosing Suprizz. We look forward to serving you again soon!